Frequently Asked Questions

​​Horizon goes above and beyond to exceed expectations in every facet of the student housing experience. With market-leading customer service, we strive to proactively anticipate both the needs of our students and their loved ones. Horizon serves more than 15,000 students, and universities across the country. With 20+ years of professional management experience, Horizon Communities are designed specifically for the student experience. We have tried to anticipate every need and convenience to make our community your student’s home-away-from home. An environment where their safety and school spirit can thrive.

​Horizon goes above and beyond to exceed expectations in every facet of the student housing experience. With market-leading customer service, we strive to proactively anticipate both the needs of our students and their loved ones.
Horizon serves more than 15,000 students across the country. With 20+ years of professional management experience, Horizon Communities are designed specifically for the student experience.
We have tried to anticipate every need and convenience to make our community your student’s home-away-from home. An environment where their safety and school spirit can thrive.

​Our lease terms run August (move in day varies) through July 31^st. Short-term options are not currently available.

​All of our leases are individual, by the bed space. This means that you are only responsible for your portion of rent and utilities and will not be liable for roommates or vacant bedrooms.

​Yes! If you do not already have roommates in mind, we can help through our application process. We will use our roommate preference questionnaire to best match you with others who share similar interests and habits. You will receive their contact information shortly before move-in.

​A guarantor is a cosigner for the lease. This is beneficial for residents who do not currently meet income or credit requirements. Guarantors will not be listed on the lease documents as an occupant but are equally responsible for all terms and monetary obligations.
Guarantors are not always required and we can offer alternate approval options depending on the application status.

​Since we operate on rental installments, rent is not prorated. The installments do not represent a monthly amount and instead are the sum of the total amount owed divided between the months of your lease.

Our company requires that all residents have $100k liability coverage. For your convenience, we offer a plan to fulfill this requirement. The cost for this plan is $15 per person per month (through 2024).  You may waive this coverage if you already have liability insurance through another provider however, you must submit a copy of your policy for review so we can ensure it meets our property requirements.  Opting out of plan coverage and submission of an alternative policy must be done within our portal https://portal.confirminsurance.com/s/.
 
We also offer Personal Contents Coverage (PCON) for $5 per person per month (through 2024).  Though this is not mandatory, if you would like to waive this coverage you must opt out of the plan within our portal https://hra.confirminsurance.com/ppp-opt-out. 

​We are friendly! There are pet policies in place to ensure that all residents and their furry friends can enjoy the community.

Parking has SOLD OUT for 2023/2024, waitlist available. Parking is not included in the rental price and is very limited on property. We have a gated parking lot that is available for residents who have a signed parking lease - but these spaces DO run out so don't delay on securing your home with parking.

​One of our favorite things about our community is our maintenance team! They are available to assist if any problems arise within your home and always keep our grounds looking their best.

Build your credit by paying your rent on time! MyCreditLift is a service that enables you to build your credit by simply paying your rent on time. This means no loans, no credit cards, and no high-interest rates. Pay your rent on time each month and MyCreditLift will take care of the rest. Please let the office know if you have any questions!